Monday, March 18, 2024

Azure Email Communication Service error - "Requested message could not be located. Couldn't find a record with the messageID"

 When using Azure Email Communication service, you may run into this error - "Requested message could not be located. Couldn't find a record with the messageID". This generally is not an issue. What seems to be happening is that a getstatus call is being made almost about the same time a send call is being made. The recommendation is to write your own polling logic. See https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/send-email-advanced/manually-poll-for-email-status?tabs=connection-string

blog@aileronconsulting.com

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